Booking, rescheduling and refunds.

Free parts

The Clarity Check and the daily free AI time cost nothing, so there is nothing to refund.

Sessions with Dr. Marwah (First Clarity Call ₹1,999, Single Session ₹4,999, Clarity Program ₹17,999, Leadership Track ₹69,999; GST included)

• Reschedule: free, once, up to 24 hours before the start time, from the link in your booking email or by writing to hello@marwahlous.com.
• Cancel more than 24 hours before: full refund.
• Cancel within 24 hours, or miss the call: no refund. If something urgent came up, write to us and we will offer one new time where we can.
• If we cancel or cannot join: you choose a new time or a full refund.
• Credit: the First Clarity Call fee is credited in full if you join the Clarity Program within 7 days.
• Programmes and tracks: the same rules apply to each session in the Clarity Program and the Leadership Track.

Reset and Inner Circle

These are by application. Dates, price, what is included and the refund terms are written in the offer you accept before paying.

How refunds are paid

Refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days of approval. Bank timelines can add a few days.

How to ask

Write to hello@marwahlous.com with your name, the email or phone used to book and the payment reference. We reply within 2 working days.